This module teaches participants practical skills needed to fulfill the multiple duties expected of the administrative clerk in a fast-paced environment. Participants gain experience in the use and maintenance of office equipment and complete group assignments in which they prepare a mailing, coordinate an event and manage office supplies.

Course Length

24 hours

Text Book

• Materials developed by the instructor

Method of Evaluation

• Attendance: 40%
• Assignments: 60%

Competencies

Knowledge

• Participants will demonstrate detailed knowledge of office equipment operation and maintenance
• Participants will demonstrate knowledge of how to print a wide range of documents from labels to booklets
• Participants will gain knowledge of job task planning and organizing

Skills

• Print complex documents and materials
• Change toner
• Successfully troubleshoot errors
• Use printer manuals
• Maintain mailing list
• Prepare labels
• Determine postage
• Select courier
• Set up the venue
• Set up presentation equipment
• Create signs
• Prepare registration materials
• Order office supplies
• Monitor inventory levels
• Balance petty cash
• Create and manage office operating supplies budget

Course

Course Schedules

Course	Start Date	End Date	Schedule
MS Word 2010 - Introduction	Dec 01, 2014	Dec 23, 2014	Monday & Tuesday 5:30PM to 8:30PM