Course Summary:
Equips students with the practical skills and knowledge required to excel in modern office environments. Focusing on the use of office software, digital tools, and technology, the course covers essential topics such as data entry, document management, communication systems, and office organization. Students will learn to efficiently handle administrative tasks, create and manage documents, and use various software applications to streamline office operations. Be prepared to manage office tasks with confidence and adaptability in today’s tech-driven workplace.
Recommended if:
- Aspiring Administrative Assistants looking to build foundational office skills.
- Office workers seeking to enhance their proficiency with computerized tools.
- Career changers transitioning into administrative roles.
- Small business owners and students aiming to improve office management skills.
Prequalifications:
- Successful completion of admissions test (Canadian Language Benchmark Level 5)
- Youth 18 – 30 years of age
- Able to participate full-time
- Canadian Citizen or Permanent Resident
Level/Credentials:
TBD
Course Length:
TBD
Start Date(s):
TBD
Course Contents:
- Introduction to office management and administrative roles
- Overview of office software: Word processing, spreadsheets, and presentation tools
- Data entry and database management techniques
- Effective email communication and management
- Document creation, formatting, and editing
- Filing systems: Digital and physical document organization
- Time management and scheduling tools (e.g., calendars, task management software)
- Handling office correspondence and customer service protocols
- Office equipment operation: Printers, scanners, and copiers
- Financial administration: Basic invoicing, budgeting, and record-keeping
- Office security and data privacy best practices
- Preparing reports, memos, and presentations
- Managing virtual meetings and teleconferencing tools
- Understanding office etiquette and professional communication
- Troubleshooting basic office software and tech issues
Get More Information:
Register for an Information Session conducted in-person or Via Zoom