This module teaches participants practical skills needed to fulfill the multiple duties expected of the administrative clerk in a fast-paced environment. Participants gain experience in the use and maintenance of office equipment and complete group assignments in which they prepare a mailing, coordinate an event and manage office supplies.

Course Length

24 hours

Text Book

  • Materials developed by the instructor

Method of Evaluation

  • Attendance: 40%
  • Assignments: 60%



  • Participants will demonstrate detailed knowledge of office equipment operation and maintenance
  • Participants will demonstrate knowledge of how to print a wide range of documents from labels to booklets
  • Participants will gain knowledge of job task planning and organizing


  • Print complex documents and materials
  • Change toner
  • Successfully troubleshoot errors
  • Use printer manuals
  • Maintain mailing list
  • Prepare labels
  • Determine postage
  • Select courier
  • Set up the venue
  • Set up presentation equipment
  • Create signs
  • Prepare registration materials
  • Order office supplies
  • Monitor inventory levels
  • Balance petty cash
  • Create and manage office operating supplies budget
Course Schedules
CourseStart DateEnd DateSchedule
MS Word 2010 - Introduction Dec 01, 2014 Dec 23, 2014 Monday & Tuesday
5:30PM to 8:30PM