In this module the participants will learn computer word processing operations. They will be learning MS Word 2010 including setting stop tabs, create outline numbered lists, work with multiple level lists, mail merge, using data sources, documents and forms, merging documents.

Course Length

36 hours

Text Book

  • Microsoft Office Word 2013, CCI Learning Solutions, Courseware Developer: Sue Wong, ISBN: 978-1-55332-293-1
  • Courseware Download:

    On CCI Learning Web Page Enter Courseware #: 3240

Method of Evaluation

  • Participation 20%
  • Practical Exercises 40%
  • Final Exam 40% (minimum 65%=pass)



  • Knowledge of available functions and modes in MS Word
  • Knowledge of setting stop tabs
  • Knowledge of numbered lists
  • Knowledge of documents and forms
  • Knowledge of merging documents


  • Able to use basic business and technical conventions
  • Able to create a block and modified block business
Microsoft Applications